To the hospitality industry, positive guest experience involves more than just comfortable rooms and good service. How guests’ perceptions is shaped on the basis of a hotel’s lost and found policy. If the lost and found procedure at the hotel is well conceived and implemented, this can enhance guests’ experience by showing the care with which visitors are handled in the establishment. [URL=https://www.inplass.com/lost-and-found-policy-procedure-in-hotels/]lost and found policy in hotels uae[/URL]